Dunkin’ (referred to as Dunkin’ Donuts from 1950 to early 2019, and still called such to the public) is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950. The chain was acquired by Baskin-Robbins’ holding company Allied Domecq in 1990; its acquisition of the Mister Donut chain and the conversion of that chain to dunkin donuts facilitated the brand’s development in North America that year. Dunkin’ Donuts and Baskin-Robbins have been subsidiaries of Dunkin’ Brands, headquartered in Canton, Massachusetts, since 2004. The chain began rebranding as being a “beverage-led company”, and was renamed Dunkin’, in January 2019.
With nearly 12,000 locations in 36 countries, Dunkin’ is one of the largest coffee and baked goods chains in the world. Its products include donuts, bagels, other baked goods, and many different hot and iced beverages.
Dunkin Donuts History.
The original Dunkin’ Donuts in Quincy, Massachusetts after its renovation within the 2000s
The Dunkin’ Donuts Express based in Midway Airport Terminal.
William Rosenberg opened Open Kettle in 1948, a restaurant selling donuts and coffee in Quincy, Massachusetts, but he changed the name in 1950 to Dunkin’ Donuts after discussing with company executives.[better source needed] He conceived the concept for that restaurant after his experiences selling food in factories and at construction sites, where donuts and coffee were the two most popular items. The restaurant was successful, and Rosenberg sold franchises to others starting in 1955.
In 1963, Rosenberg’s son Robert became CEO from the company at age 25, and Dunkin Donuts opened its hundredth location that year. Dunkin’ Donuts had been a subsidiary of Universal Food Systems at the time, a conglomerate of 10 small food-service businesses, and Dunkin’ Donuts locations varied greatly in their menu options, with a few selling full breakfasts yet others serving only donuts and coffee.
Dunkin Donuts is surely an international company dedicated to baked goods. The organization is found throughout america along with 32 countries abroad. The customer service department [ ] is available to go over concerns associated with products or service. If you wish to reach out, it is possible to connect on the phone, email, traditional mail or through social media marketing.
Dunkin Donuts Regular Business Hours
Weekdays: You will recognize that some of the restaurants operate on different hours. A lot of the locations are open twenty four hours a days. Typically, the restaurants are open Monday through Friday 5am to 10pm, local time. The amount of time change whenever a holiday falls on a weekday.
Weekends: Dunkin Donuts is open Saturday and Sunday 6am to 9pm, local time. You need to call your local Dunkin Donuts for specific hours of operation, considering the hours change based upon location.
Dunkin Donuts runs using different hours on holidays. The hours of operation vary by location. Additionally, you will notice that locations close of reduce hours on observed holidays. The observed holidays include:
New Years Day
Martin Luther King Day
New Years Eve
Dunkin Donut’s News: Dunkin is dropping the donuts looking at the name, anyway. Doughnuts are still on the menu, but Dunkin Donuts is renaming itself Dunkin to reflect its increasing increased exposure of coffee and other drinks, which will make up 60 percent of their sales.
The 68-year-old chain has toyed with all the idea for a while. In 2006, it released a whole new motto America operates on Dunkin that didnt mention doughnuts. Last fall, it tested the Dunkin logo over a new store in Pasadena, Calif.; it offers place the name over a few other stores since then.
Our new branding is really a clear signal that theres something new at Dunkin. It talks to the breadth of our own offerings, said David Hoffman, the CEO Dunkin Brands, the chains parent company, in a conference call with media.
The name change will officially occur in January, if it will start appearing on napkins, boxes and signs at new and remodeled U.S. stores. The alteration will gradually be adopted as franchisees update their stores. It will be phased in overseas within the next season, the organization said. Dunkin Donuts has 12,500 restaurants worldwide.
The newest logo will have Dunkin Donuts familiar rounded font and orange-and-pink color scheme, which the company has used since 1973. The Canton, Mass.-based company isnt saying just how much the modification will definitely cost.
Dunkin Donuts has always sold coffee, but hot breakfast sandwiches and specialty drinks just like the fruity Coolatta and Cold Brew iced coffee are becoming increasingly essential to the chain. Inside the second quarter of the year, the company noted that overall Usa store traffic was down, but revenue was up thanks to sales of higher-margin iced coffee drinks and breakfast sandwiches.
Dunkin?says the name change is just one of numerous things it? doing to remain relevant to younger customers. It? also simplifying its menu and adding dedicated mobile ordering lanes.
But changing the name of iconic brands can be quite a big mistake, says Laura Ries, an Atlanta-based marketing consultant.
Ries says Dunkin eventually wont mean anything to younger customers who havent grown up using the full name. Specific words are easier for individuals to keep in mind and conjure emotional connections, she said. Having Donuts in the name is additionally easier for people in overseas markets who may not really know what Dunkin means.
Messing with iconic brands can also have consequences. In 2016, 20 years after replacing Kentucky Fried Chicken with KFC, the organization needed to issue a press release to combat an online rumor that it was forced to change its name because it doesn? serve real chicken.
And IHOP faced some backlash earlier this summer if it announced it was changing its name to IHOb to remind customers it serves burgers along with pancakes. That one had been a publicity stunt, however it annoyed some customers.
Dunkin Donuts Chief Marketing Officer Tony Weisman said the organization has done lots of testing and doesn? expect any customer backlash from your decision.
The reaction continues to be overwhelmingly positive,Weisman said. Its just going to feel very familiar to individuals.?
But Reis said even though doughnuts have fallen from favor among a far more health-conscious client base, people know Dunkin?Donuts being a place where they could just get coffee and enjoy the doughnuts smell.
There? nothing wrong with still having Donuts in your name,?she said. ?ong term it had been helping them, offering them a brand name identity which was the exact opposite of Starbucks.?
The Canton, Mass., chain on Wednesday stated that revamped lattes, cappuccinos and Americanos are the biggest change to Dunkin? drinks menu since it started serving espresso 15 years ago from simpler machines.
Dunkin?wants customers to see it as a less than Starbucks and every bit as good. The organization dropped the Donuts from the name last month and is also encroaching on Starbucks? turf by selling cold-brew coffee in the shops and bottled iced coffee in supermarkets.
Starbucks has generated lackluster sales development in recent quarters in the U.S., its largest market, and competition to sell high-quality coffee is intensifying. The buying price of a 16-ounce hot latte with a Dunkin in Baltimore, where chain has been testing the new drinks, is $3.59, with tax, compared with $4.19 for the very same-sized drink in a nearby Starbucks.
Dunkin has taken shots at Starbucks with new, lower-priced espresso drinks.
Theres no reason to go to Starbucks anymore, said Tony Weisman, Dunkin? marketing chief.
Starbucks representatives were unavailable for comment Wednesday. Increasing against Starbucks, whose business was modeled following the espresso shops of Italy, might be a big challenge for Dunkin, which always has become known more for the smooth coffees when compared to a bold drink like espresso.
Dunkin has become remodeling its stores with cold-brew taps and drive-through lanes for mobile orders. Like Starbucks, the chain has struggled to draw in new clients. Dunkins Usa same-store sales grew 1.4% in the second quarter, as a rise in average check offset a decrease in traffic. The business is scheduled to report third-quarter results on Thursday.
Dunkin has lagged behind in espresso sales as the category took over as the fastest-growing kind of coffee in cafes recently. McDonald? Corp. includes a line of low-price espresso drinks, too. The new espresso beverages will likely be served at Dunkin? more than 9,200 United states stores in bright orange cups to tell apart them from other Dunkin drinks in white or clear cups.
The company hopes the drinks can help it boost business in the afternoon, which has proved challenging for Dunkin?and Starbucks. The organization is investing $100 million inside the Usa over the following year, over half from it in restaurant technology, such as the espresso machines. Franchisees have committed a lot more money for the upgrades. Dunkin wouldn? say just how much franchisees are contributing or how much the newest machines cost. Company executives select the Swiss-made machine which will be the newest standard, following trips to Europe and repeated tests to obtain the extraction from the coffee beans just right.
The new equipment in a few ways is faster compared to old equipment, said Scott Murphy, chief operating officer of Dunkin?U.S.
It’s officially “spooky season,” which suggests eateries across the nation are dressing their menus up for Halloween. Dunkin’ Donuts is no exception, because the company welcomed two seasonal doughnuts onto its shelves on Oct. 3, 2018. You’ve probably already tried one of these, since it made its debut on the Halloween menu in 2017. However, I’m gonna assume you haven’t tried Dunkin’ Donuts’ Halloween Oreo Donut yet?because it’s the company’s newest holiday offering. No, I’m not tricking you; this is a real treat that you could purchase as Dunkin’ today.
Before you run to the nearest Dunkin’ in search for a Halloween Oreo Donut, you almost certainly want to find out what it’s made from. For your record, this chocolatey selection doesn’t disappoint. Based on a press release, Dunkin’s new Oreo Donut is stuffed with vanilla buttercream and topped with chocolate icing. (TBH, it’s already giving me major Oreo vibes.) That’s not it, though; the Halloween treat will be dipped in Oreo cookie crumbles and drizzled with dark orange icing. In between the chocolate tones and the and orange accent, there’s not doubt within my mind that this treat will put you to the spooky spirit.
In addition to, it may sound delicious. A Dunkin’-Oreo hybrid is exactly what I want right now, and the truth that it’s Halloween-themed causes it to be better still.
That’s not the only real seasonal doughnut that Dunkin’ is providing, though. The organization also re-introduced its Spider Donut, which had been initially welcomed to the Halloween menu in 2017. Not just will be the Spider Donut certainly one of Dunkin’s spookiest offerings, it also doubles up on the doughnuts. The delicacy is produced with an orange-frosted classic doughnut that includes a glazed Munchkin sitting in the center. Then, chocolate icing is utilized to draw spider legs and eyes on the doughnut. The effect is a scary-and-sweet Halloween treat that’s great for October snacking.
In addition to the Oreo Donut and also the Spider Donut, Dunkin’ is dressing up its classic doughnut selection in honor of Halloween. Based on a press release, the organization is applying purple and orange paunfy drizzles and sprinkles to add some holiday pizazz to its classic menu. Therefore if spiders and Oreos aren’t your thing, you are able to join the vacation fun along with your favorite go-to doughnut.
Dunkin’ does way more than dressing its doughnuts for Halloween, though. The business is additionally supporting “Community Cups” throughout the month of October, which provides customers the chance to donate $1 for the Joy in Childhood Foundation. The foundation which is supported by Dunkin’ and Baskin-Robbins gives children that are suffering through hunger or sickness chances to experience joy inside their lives. Customers can donate towards the cause at Dunkin’ until Oct. 31.